Privacy Policy

Privacy Policy for KBC Express Transportation, LLC

KBC Express Transportation, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, including through SMS communications. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide when using our services, which may include:

  • Your name
  • Your phone number
  • Any other information you provide while interacting with us

2. How We Use Your Information

We use the information we collect from you solely for the purpose of providing our services and communications related to our transportation services. This includes:

  • Sending notifications and updates regarding your service or pickup schedules
  • Communicating important information regarding your transactions with us
  • Responding to your inquiries and providing customer support

3. SMS Messaging

By opting in to receive SMS messages from KBC Express Transportation, LLC, you agree to the following terms regarding SMS communications:

  • Opt-In Consent: You provide your explicit consent to receive SMS messages when you voluntarily opt in via our website, phone communication, or other means.
  • Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message. Once you opt out, you will receive a confirmation message, and no further messages will be sent unless you choose to resubscribe by replying “UNSTOP.”
  • Help: If you need assistance with SMS messages, you can reply “HELP” to any message for more information or contact our customer support.
  • Message Frequency: The frequency of messages may vary based on your interactions with us and the services you request.
  • Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier and plan.
  • Unsubscribed Status: If you unsubscribe from SMS communications, you will receive no further messages unless you actively resubscribe.

4. How We Log Your Consent

KBC Express Transportation, LLC maintains a record of your consent to receive SMS messages. This consent may be provided through:

  • Please note that you may reply STOP to opt-out, or HELP for assistance. Message frequency varies, and message and data rates may apply. Your information will not be shared or sold to third parties. You can review our full privacy policy on our website.”

5. Data Privacy and Security

We take your privacy seriously. Any information you provide to KBC Express Transportation, LLC will be used solely for the purpose of delivering our services. We do not sell, rent, or share your personal information with any third parties for marketing or any other purposes. Your information is stored securely and will only be used as outlined in this policy.

6. Access to Our Privacy Policy

You can access our full Privacy Policy at any time on our website. If you have any questions about how your information is used, or if you wish to withdraw your consent or correct your personal information, please contact us.

7. Changes to This Policy

KBC Express Transportation, LLC reserves the right to modify this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review the policy periodically to stay informed of how we protect your personal information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

KBC Express Transportation, LLC
Customer Service
Support@kbcexpresstrans.com
(708) 377-5477

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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